Terms of Service - imd.agency

Last Updated: 29 January 2026

1. Introduction

These Terms of Service ("Terms") govern your use of the website imd.agency ("Website") and the services provided by Internet Marketing Direct Ltd ("IMD Agency", "we", "us", or "our").

By accessing our Website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

2. About Us

Internet Marketing Direct Ltd is a company registered in England and Wales. We provide digital marketing services including:

Search Engine Optimisation (SEO)
Technical SEO Audits
SEO Migration Services
Data Reporting and Analytics
Web Development and Consultancy
Digital Marketing Strategy

3. Use of Our Website

3.1 Permitted Use

You may use our Website for lawful purposes only. You agree not to:

Use the Website in any way that breaches applicable local, national, or international law or regulation
Transmit or procure the sending of any unsolicited advertising or promotional material
Attempt to gain unauthorised access to any part of the Website, server, or database
Use any automated system, including robots, spiders, or scrapers, to access the Website
Introduce viruses, trojans, worms, or other malicious or technologically harmful material

3.2 Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Internet Marketing Direct Ltd or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

4. Our Services

4.1 Service Agreements

Our professional services are provided under separate service agreements or statements of work. These Terms apply in addition to any specific service agreement.

4.2 Service Delivery

We will endeavour to provide our services with reasonable skill and care, in accordance with industry best practices. However, due to the nature of SEO and digital marketing:

We cannot guarantee specific search engine rankings or positions
We cannot guarantee specific traffic volumes or conversion rates
Results may vary based on factors outside our control, including search engine algorithm changes, competitor activities, and market conditions

4.3 Client Responsibilities

When engaging our services, you agree to:

Provide accurate and complete information
Grant necessary access to your website, analytics, and other required platforms
Respond to our communications in a timely manner
Comply with search engine guidelines and best practices
Not engage in any activities that could harm your website's search engine standing

5. Fees and Payment

5.1 Quotations

All quotations are valid for 30 days unless otherwise stated. Prices are quoted in GBP (British Pounds Sterling) unless otherwise specified.

5.2 Payment Terms

Unless otherwise agreed in writing:

Invoices are due within 14 days of the invoice date
For ongoing services, payment is due in advance each month
For project work, a deposit may be required before work commences

5.3 Late Payment

If payment is not received by the due date:

We reserve the right to suspend services until payment is received
Interest may be charged on overdue amounts at 8% per annum above the Bank of England base rate
We may charge reasonable costs for the collection of overdue payments

6. Confidentiality

6.1 Confidential Information

Both parties agree to keep confidential any proprietary or confidential information disclosed during the course of our business relationship, including:

Business strategies and plans
Technical data and specifications
Client lists and information
Financial information

6.2 Exceptions

Confidentiality obligations do not apply to information that:

Is or becomes publicly available through no fault of the receiving party
Was already known to the receiving party before disclosure
Is independently developed by the receiving party
Must be disclosed by law or court order

7. Data Protection

We process personal data in accordance with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please refer to our Privacy Policy for full details of how we collect, use, and protect your data.

8. Limitation of Liability

8.1 Exclusions

Nothing in these Terms excludes or limits our liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any other liability that cannot be excluded or limited by English law

8.2 Liability Cap

Subject to section 8.1, our total liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to:

For service agreements: the total fees paid by you in the 12 months preceding the claim
For website use: £100

8.3 Consequential Loss

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, revenue, or business
Loss of anticipated savings
Loss of data
Loss of goodwill or reputation

9. Indemnity

You agree to indemnify and hold harmless Internet Marketing Direct Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

Your breach of these Terms
Your use of our Website or services
Any content or data you provide to us
Your violation of any third-party rights

10. Termination

10.1 Website Access

We may terminate or suspend your access to our Website at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

10.2 Service Agreements

Termination of service agreements is governed by the terms of the relevant service agreement. In the absence of specific terms, either party may terminate with 30 days' written notice.

11. General Provisions

11.1 Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11.2 Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreement, constitute the entire agreement between you and Internet Marketing Direct Ltd.

11.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11.4 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

11.5 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign our rights and obligations without restriction.

11.6 Third-Party Rights

These Terms do not confer any rights on any third party under the Contracts (Rights of Third Parties) Act 1999.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on this Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

Internet Marketing Direct Ltd
Email: [email protected]
Website: https://imd.agency/about/contact/

By using our Website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.